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EOC Operations & Planning – TEEX MGT-346

August 23, 2023 @ 7:30 am - August 24, 2023 @ 5:00 pm


Course Description

This course provides personnel who could be assigned to or work in an Emergency Operations Center (EOC) the skills necessary to effectively plan for and manage a large-scale incidents by applying and implementing an all-hazards, multi-disciplinary, management team approach. The course places specific emphasis on the planning, resource, and information management processes.
The course focuses on the key decision-making requirements within the Emergency Operations Center. The jurisdictional team will learn from the effects of incident decisions while working in an EOC using a simulated, notional jurisdiction as they respond to the final days exercise.
The course is delivered in your jurisdiction. The instructional team consists of coaches and mentors experienced in emergency management and incident response. The course uses a multi-discipline, jurisdictional approach to accomplish the course objectives. The course adapts existing incident management systems, best practices and procedures to the unique requirements of responding to all-hazards incident.



There are no prerequisites for this course.

Attendance Requirements

To meet attendance requirements, participants must review each training module and complete all required course assignments, activities, quizzes, and/or end of course exam.


The FEMA Emergency Management Institute IS-2200 Basic EOC Functions course should be completed prior to the MGT-346 course. This is a
free on-line course and takes about 4 hours to complete.

Basic ICS information can be gained via completion of the
Federal Emergency Management Agency (FEMA) online courses IS-100, IS-200,
IS-700, and IS-800.


  • Multi-Agency Coordination System (MACS)
  • Functions of the EOC
  • EOC Organizational Models
  • Planning Process
  • Information Management Process
  • Resource Management Process
  • Management and Operations Processes
  • Familiarization with and use the Emergency Management Exercise System (EM*ES)
  • Working in an EOC
  • Decision-making exercises

Suggested Audience

Eligible participants include emergency management and response personnel who currently or potentially work in an EOC at the state, territorial, local, tribal, or Department of Defense (DoD) installation level. Enrollment can be single participants, jurisdictions, or mixed.

Disciplines include, but are not limited to:

  • Law Enforcement (LE)
  • Emergency Medical Services (EMS)
  • Emergency management
  • Fire Service
  • Governmental administrative
  • Public safety communications
  • Health care
  • Public Health (PH),
  • Hazardous Materials (HazMat)
  • Public Works (PW)
  • Utilities
  • Non-governmental organizations
  • Volunteer and/or faith-based organizations
  • Private business partners

Continuing Education And Professional Credits

  • 1.5 IACET CEUs

Lodging and meals provided as follows; morning snacks both days, lunch both days, afternoon snacks both days, dinner on the evening of the 23rd as well as lodging the 23rd.


August 23, 2023 @ 7:30 am
August 24, 2023 @ 5:00 pm


Camp Ripley
15000 MN-115
Little Falls, MN 56345 United States
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